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Privacy Policy

Last updated: 28 August 2026

This policy explains how Rapid Cricket Coaching (ABN 41 159 726 582, trading as "Rapid Cricket Coaching") handles personal information collected through this website (rapidcricketcoaching.com.au) and when you book or enquire about coaching.

"We", "us" and "our" refer to Rapid Cricket Coaching. If you have any questions about this policy, contact us at rapidcricketcoaching@gmail.com.

Information we collect

Information you give us

When you book a session through the scheduling tool on this site, or contact us by email, we collect the details you provide — typically your name, email address, phone number, the session you have chosen, and anything you include in a message or booking note.

Information collected automatically

When you visit the site, some information is collected automatically:

Cookies

Google Analytics sets cookies (for example _ga and _ga_<id>) to distinguish visitors and measure usage. The scheduling widget provided by Calendly may also set cookies to make the booking flow work.

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics across all sites using Google's opt-out browser add-on. Blocking cookies will not stop you from using the site, though the booking widget may not function correctly.

How we use your information

We do not use your information for marketing without your consent, and we do not sell personal information.

Who we share it with

We use third-party service providers to run the site and take bookings. Information is shared with them only so they can provide their service to us:

Because these providers are based overseas, your information may be stored and processed outside Australia, primarily in the United States. We may also disclose information if required by law.

Children's privacy

We coach junior cricketers. Where a participant is under 18, bookings and enquiries should be made by a parent or guardian, who is responsible for the information they provide about the participant. If you believe we hold information about a child that was provided without appropriate consent, contact us and we will delete it.

Retention

We keep booking and enquiry records for as long as needed to provide coaching and to meet reasonable business record-keeping needs, then delete or de-identify them. Analytics data is retained according to Google Analytics' default retention settings.

Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Accessing and correcting your information

You can ask us for a copy of the personal information we hold about you, or ask us to correct it, by emailing rapidcricketcoaching@gmail.com. We will respond within a reasonable time. If we decline a request we will explain why.

Complaints

If you have a concern about how we have handled your personal information, contact us first at rapidcricketcoaching@gmail.com and we will try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Changes to this policy

We may update this policy from time to time. The current version is always the one published on this page, with the "Last updated" date at the top.

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